If none of the above suggestions work to resolve your issues accessing, here are some more complicated things to try: In the Alternate Configuration tab, make sure Automatic private IP address is selected. In the window that appears, make sure Obtain an IP address automatically and Obtain DNS server address automatically are selected.Select Internet Protocol - sometimes listed as Version 4 (TCP/IPv4) - and click the Properties button.Right-click the Local Area Connection and select Properties.Once the Local Area Connection indicates that it is disabled, right-click the Local Area Connection and select Enable.Įnsure You're Not Using a Static IP or DNS Settings.Right-click the Local Area Connection and select Disable.Click on the Start Menu and choose Control Panel.Disable and re-enable the local area connection:.Repair your network connection by right-clicking the symbol of a computer in the task bar (next to the clock at the bottom right of the screen) and selecting Repair or Diagnose and Repair or Troubleshoot Problems.Unplug the network cable and plug it back in.If you have trouble connecting to, try one of the following: Then right-click the Wireless Network Connection and select Disable.Open the Network and Sharing Center, and click Manage Network Connections or Change adapter settings on the left of the window.If You Can't Connect to ResNet Disabling Wireless If none of these help, please see the Before You Call section.Check to make sure you're not using a static IP address or static DNS settings.Try the other troubleshooting steps in the next section.Otherwise, see the next section for instructions. If you have a physical switch on the front or side of your laptop, you can just turn off the switch. Check the Residence Hall Active Network Jacks List to verify it is active. You might be plugged into the wrong port on your wire station.Once successful, you will be prompted to restart your computer. Follow the on-screen instructions to register your jack.A list of active jacks in Residence Halls can be found here. Make sure you are plugging into the correct network jack.Please make sure you have a network cable (cables with clear ends available for purchase at the bookstore or another store) and that it is plugged into the wall's network jack and into your computer.If you have trouble after trying these instructions, please see the Before You Call section below. Connecting to the Drexel ResNet Isolated Network Anti-virus software is required for both PC and Mac computers and for all on-campus internet access, wireless or wired. Failing to do so may result in the deactivation of your internet access. Policies, Procedures, and Terms of Service.

Local area connection disabled